Attention: Different country, different sizes. Please refer to your foot length from heel to toe to choose the right sizes.
The warm socks is removable. If you don't want to wear them, you can take it off.
When you place an order, please choose a shipping method and pay for the order including shipping fee. We'll send the items within 3 business days once your payment is confirmed.
We don't guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We'll not refund shipping charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
We do our best to serve our customers the best that we can.
We'll refund you if you return the items within 15 business days of your receipt of the items. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we'll not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer should be responsible for the shipping fees of returns.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you're satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave us negative feedback. We'll do our best to solve the problems.
Before you make the order please check our size chart, attentions, notices and customers feedback. It will be more helpful to you. If you're confused about it, please contact us. If you find the size do not fit you well, you can directly contact us. We'll happy to help you.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background, etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.